Delivery Policy

Order Process

Follow these steps to place your order:

  • Select your logo design plan.
  • Complete secure payment through PayPal.
  • Receive an order confirmation with your PayPal transaction ID.
  • Get our design brief template via email within 2 hours.
  • Submit your completed design brief.
  • Design work begins upon receipt of your brief.

Payment & Security

We ensure secure transactions:

  • All payments are processed securely through PayPal.
  • PayPal Purchase Protection applies to your order.
  • Immediate payment confirmation via email.
  • No hidden fees or additional charges.
  • Clear pricing based on your selected package.
  • Money-back guarantee if we fail to deliver.

Delivery Timeline

We follow these estimated delivery times:

  • Initial concepts: 24-48 hours after brief submission.
  • Revision turnaround: 24 hours per round.
  • Final files: 24 hours after final approval.
  • All deliveries are made via email.
  • Delivery confirmation is required from the client.

Revision Process

We offer a structured revision process:

  • Unlimited revisions within package limits.
  • Clear feedback documentation system.
  • Progress updates provided via email.

Our Guarantees

We stand by our service with the following guarantees:

  • 100% original designs guaranteed.
  • Full copyright transfer upon completion.
  • Money-back guarantee if not satisfied*.
  • Secure payment processing.
  • On-time delivery guarantee.
  • File format compatibility guarantee.

*Subject to PayPal's dispute resolution timeframe (180 days).

Problem Resolution

If you experience any issues:

  • Contact our support team with your PayPal transaction ID.
  • Response guaranteed within 24 hours.
  • Full refund available if we can't meet requirements.

Need Assistance?

For any inquiries, reach out to us:

Note: Our services are backed by PayPal Purchase Protection. You may open a dispute within 180 days of payment if you're not satisfied with our service.